FAQs for Jobseekers

How can I delete my profile?

We’ll be sorry to see you go, but if you’ve found a great job through Careers24 and no longer need our services, you can delete your profile. You’ll be able to create a new profile again at any time in the future.

Click on the blue edit button in the "Personal Information" section in your profile, once you have logged in. When the "Personal Information" section opens, scroll all the way to the bottom of the page. On the bottom right, is a ‘delete account’ option You can click on this and your registered profile with be deleted.

How do I check that my application was sent?

Follow these steps to make sure that your application was successfully submitted:

Log in to your Careers24 profile.
Click on the My Profile option in the top right-hand corner of your profile. You will be presented with a drop-down list of options.

3.Click on Application History, it is the fourth option on the drop-down list.

Unfortunately, we are not able to intervene in the relationship between job seekers and employers as we strictly act only as facilitators. If you have not heard from the company you applied to, you may follow up and find out from them why they haven't considered your application. You can obtain their contact details on their company page in our company directory: Please copy and paste the URL below

http://www.careers24.com/companies-hiring/

Why didn’t I receive a response from my job application?

To be sure that your application was successfully submitted, check the jobs you have applied for via Careers24 site on your profile under ‘Jobs applied to’.

If the application is listed there, but you have not heard from the employer, you will need to make direct contact with the Company or Recruiter to whom you submitted your application. View our company directory to obtain contact details from recruiters and companies currently advertising on the Careers24 site.

Unfortunately we are not able to intervene in the relationship between job seekers and employers. We act only as facilitators.

Do I need Matric to apply for a job?

Each position advertised will list the minimum requirements for a successful application. We suggest you apply for jobs which suit your skills and education level, to ensure yourself the best chance at being hired.

How do I create an account?

Please copy and paste the below URL

http://www.careers24.com/candidate/register/

You will be asked to enter a username and password.
Your username must be your email address, and we suggest you enter a password of your choice that is easy to remember and then also save it somewhere safe.
Next, follow the prompts. You will be asked to complete your profile and upload your CV. Once your profile is completed, and your email address has been verified by you, you will be able to apply for positions advertised, recruiters will be able to get in touch with you (at your discretion), and you can set alerts to receive job notifications of new vacancies that match your skills and experience.

I am interested in an internship

Companies and recruiters looking for interns will post their positions on Careers24 the same way they advertise for full-time jobs, so browse and search the site for the latest internships advertised, create an account and profile, and apply via Careers24, being sure to submit all documentation as per the advert requirements.

Please copy and paste the below URL which will lead you to our graduate page

http://www.careers24.com/graduate/

What is Careers24?

Careers24 is an advertising board and online job portal. We provide job seekers with thousands of vacancies that are posted by hundreds of registered recruiters and employers.
As Careers24 does not fulfill the same function as that of a recruitment agency, there is no intervention from our side between Recruiters and Job seekers.

We also provide comprehensive career advice, providing you with the tools you need to make the most of your career and your job search.

We will assist you with any technical queries you may have regarding the navigation of the Careers24 site, and technical issues you may be experiencing with your registered Careers24 profile.

How do I reset password my password?

Please see the following link which will assist with your password reset.

https://www.careers24.com/login/reset/

Why am I unable to verify my email address with Microsoft email accounts?

There is an issue with Hotmail, live and outlook email accounts. We advise our candidates to make use of their gmail or yahoo email accounts please. You can edit this in your profile.If you would like to edit your profile you can click on the blue ‘edit’ option next to the selected section in your profile. When you click on this, the section will open and you would be able to edit the selected information accordingly. Once you are satisfied with your edit you can go on to click the green ‘save’ button.

How can I change information in my profile?

If you would like to edit your profile you can click on the blue Edit option next to the selected section in your profile: the section will open and you will be able to edit the selected information accordingly. Once you are satisfied with your changes, click the green Save button.

Are there international vacancies on Careers24?

Careers24 advertises a limited amount of job vacancies outside South Africa. To find an international job, simply click the Select Province in the Search Bar at the top of the Careers24 page and a drop-down list will appear. Click on International to find a list of jobs in the country of your choice.

I think I have come across a scam on Careers24

If you think you’ve spotted a job scam on Careers24 please:

Do NOT respond to the ad
Notify us immediately by contacting us at [email protected], so we can take immediate action.

My cover note is not being accepted by the system and I cannot apply for jobs. Why is the happening?

This may be a formatting issue: please copy and paste a version of your cover note into Notepad (available on your computer), then copy the text from Notepad back into the appropriate cover note/career summary section. Word document format sometimes has additional formatting and this makes it difficult for the system to read.

Everything in my profile is in place, why can I still not apply?

Some workplaces block access to job sites from company computers and networks. This means that you will have to apply from home or an internet café.

It is also possible that there is a software issue on the machine you are using and we advise that you, therefore, try another machine or device. You should also try updating your browser with Chrome by clicking here: Please copy and paste the below URL

https://support.google.com/chrome/answer/95414?hl=en